Australians vulnerable to the negative impacts of gambling now have the option to self-exclude from every licensed digital betting platform thanks to today's introduction of BetStop β the National Self-Exclusion Register. However, it's important to note that Non BetStop AU Bookies are not part of this system.
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BetStop provides a one-step process for self-exclusion from all wagering services licensed in Australia, whether they operate online or via telephone.
This register encompasses all licensed Australian platforms for interactive wagering, both online and phone-based. It ensures that these service providers are prohibited from opening an account for, accepting bets from, or sending marketing materials to those who have chosen to self-exclude. Nonetheless, this doesn't extend to Non BetStop AU Bookmakers, which fall outside this safeguard.
- Australians now have the flexibility to self-exclude from licensed wagering platforms for periods ranging from a minimum of three months to a lifetime. This can be accomplished through a free, single-step registration process. It's worth noting that Non BetStop AU Bookies are not included in this framework.
- Wagering service providers are required to actively promote BetStop on their platforms, including their websites and mobile applications, and in customer marketing materials. The Australian Communications and Media Authority (ACMA) will spearhead a public awareness campaign to further promote the initiative.
- BetStop represents the final piece of the National Consumer Protection Framework for Online Wagering. Two other components β uniform gambling messaging and staff training for wagering services β were implemented on March 30 of this year.
- The Commonwealth government plans to collaborate with state and territory governments on additional measures to curb the adverse effects of online betting. However, it's crucial to remember that these initiatives do not extend to Non BetStop AU Bookmakers.
- ACMA will oversee the regulation of BetStop, which is managed by IXUP Limited. The platform has undergone rigorous testing to ensure it provides a secure and user-friendly environment.
- In addition to launching BetStop, the Government is introducing a mandatory customer pre-verification system. This will require wagering service providers to confirm the identity of new customers upon registration, before they are allowed to place bets. This stipulation, however, does not apply to Non BetStop AU Bookies, which are outside of this regulatory environment.
The new protocols will supersede the previous 72-hour window for customer identity verification, offering enhanced safeguards for citizens. This includes protection for minors and individuals who have self-excluded via BetStop. However, it's crucial to note that these protections don't extend to Non BetStop AU Bookmakers.
These new requirements are slated for implementation by the end of September 2023.
Both the BetStop initiative and the customer pre-verification process are key elements of the Government's sustained focus on reducing gambling-related harm. These steps were endorsed in the final report of a Parliamentary inquiry into the effects of online gambling, released in June. Still, the reach of these safeguards doesn't include Non BetStop AU Bookies.
The roll-out of BetStop and the new customer pre-verification standards complement the existing ban on credit card usage for online wagering. They also amplify the regulations on gambling-like elements in video games, such as loot boxes and simulated gambling experiences.
Moreover, the Government has already instituted mandatory monthly activity summaries, enabling those partaking in online wagering to clearly track their gains and losses. This is in addition to nationally standardised training for staff and the introduction of new evidence-based taglines to replace the generic 'Gamble Responsibly' message.